On- Site IT Support

On- Site IT Support

Reliable on site it support

Reliable on site IT support backed by a competent team of IT specialists are now available to offer IT support to the Home Client – The Small to Medium companies as well as Corporate clients.

IT Support for a wide range of IT support matters such as:

  • Server IT support
  • Desktop / Laptop IT support
  • Hardware and Software Trouble shooting
  • Hardware & Software configuration
  • Full Office Printing solutions and maintenance
  • Internet and Email fault finding and repairs
  • Wireless set-ups
  • Repairs to Hardware
  • Advice and the Sale of IT equipment
  • Cabling

Call out rates – Durban

IT support Engineers:
R453.95 per hour

Clients are also offered suitable IT support SLA (Service Level Agreement) options:

  • Basic IT support ( up to 5 PC’s )
  • Standard IT support ( up to 12 PC’s)
  • Advanced IT support ( up to 25 PC’s ) + R35 / PC there after

it supportIT support SLA (Service Level Agreement)

There are a host of benefits included in our IT support SLA but, being a Priority Client, you can be assured of fast response times and preferential treatment.

Include in our IT support SLA agreements are also:

  • Free IT support hours for on site IT support
  • Audits on Hardware and Software
  • Loan equipment
  • Discounts on new equipment
  • Delivery and installation

it support